Privacy policy
Splicy – Privacy Policy
At Splicy, protecting your privacy matters just as much as delivering a high-quality shopping experience. We are committed to handling your personal information responsibly and being clear about how your data is collected, used, and protected.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Details
When you place an order or reach out to us, we may collect information such as:
- Your full name
- Email address
- Phone number
- Billing and delivery addresses
- Payment information (securely processed by trusted payment providers)
Website Usage Data
We may automatically collect certain information when you browse our website, including:
- Pages viewed and time spent on the site
- Interaction and navigation behavior
- Device type, browser, and operating system details
Cookies & Tracking Technologies
Cookies help us:
- Keep the website functioning properly
- Enhance your browsing and shopping experience
- Analyze site traffic and improve performance
You can manage or disable cookies at any time through your browser settings.
2. How We Use Your Information
Your data may be used to:
- Process and deliver Splicy orders efficiently
- Improve website functionality and user experience
- Send order confirmations and shipping updates
- Respond to customer support requests
- Share news or special offers, only if you have chosen to receive marketing communications
3. Data Protection
We take data security seriously. Your personal information is stored using secure, encrypted systems with limited access.
Payment details are handled solely by PCI-compliant payment processors.
We do not sell, rent, or misuse your personal information.
4. Sharing with Third Parties
We only share data with trusted partners who assist us in operating Splicy, such as:
- Payment processing providers
- Shipping and delivery partners
- Email service platforms for transactional or optional marketing messages
- Review and feedback platforms to improve our products and services
All third parties are required to protect your information and use it only for authorized purposes.
5. Your Rights & Choices
You have control over your personal data. You may:
- Request access to or updates of your information
- Ask for deletion of your data, where legally applicable
- Unsubscribe from marketing emails at any time
- Adjust cookie settings through your browser
6. Customer Communications
Messages sent via contact forms or customer support channels may be securely stored to help us provide better service. Your information is always treated with care and confidentiality.
7. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be published on our website and will apply immediately upon posting.
8. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please visit our Contact Us page.
The Splicy team is committed to keeping your experience safe, transparent, and worry-free.